Frequently Asked Questions

Frequently Asked Questions about Web3's Support Service

What Is Classified As a Small Job?
Web3 offers clients a support package that includes unlimited small website support jobs.  We classify a support request as a 'small job' wh...
Tue, 13 Oct, 2015 at 2:36 PM
What If I Have Multiple Job Requests?
One At A Time Requests We would appreciate it if you could send one support request at a time. In the event that your request requires more th...
Tue, 8 Dec, 2015 at 11:23 AM
What If I Have a Job That's Greater Than a Small Job?
One-Off Custom Jobs There are times when your support request requires more time to complete and therefore cannot be considered a “small job”....
Tue, 8 Dec, 2015 at 11:25 AM